Here’s a list of the world’s major international airports, voted on and ranked by over thirteen million travelers on a combination of (among others) amenities, cleanliness, shopping, ease of movement, and passenger treatment:
1. Singapore Changi Airport
2. Tokyo International Airport (Haneda)
3. Incheon International Airport
4. Hamad International Airport (Doha)
5. Hong Kong International Airport
6. Central Japan International Airport
*7. Munich Airport
*8. London Heathrow Airport
9. Narita International Airport
*10. Zurich Airport
11. Kansai
*12. Frankfurt
13. Taiwan Taoyuan
*14. Amsterdam Schiphol
15. Copenhagen
16. Shanghai Hongqiao
*17. Vancouver
18. Brisbane
*19. Vienna
20. Helsinki-Vantaa
21. Sydney
*22. Cape Town
23. Melbourne
24. Dubai
25. Cologne / Bonn
26. London City
27. Auckland
28. Hamburg
*29. Durban
*30. Paris Charles De Gaulle
31. Dusseldorf
*32. Denver
*33. Johannesburg
34. Seoul Gimpo
35. Madrid Barajas
*36. Atlanta Hartsfield-Jackson
*37. Cincinnati/Northern Kentucky
*38. Houston George Bush
39. Guangzhou
40. Jakarta
41. Haikou Meilan
42. Athens
43. Barcelona
44. Xi’an
45. Gold Coast
46. Bangkok Suvarnabhumi
47. Lima
*48. San Francisco
49. Quito
50. Toronto Pearson
51. Christchurch
52. Perth
53. Bogota
54. Kuala Lumpur
*55. London Gatwick
*56. Dallas/Fort Worth
*57. Seattle-Tacoma
58. Baku
59. Delhi
*60. Lisbon
61. Muscat
*62. Montréal
63. Moscow Sheremetyevo
64. Mumbai
65. Shenzhen
66. Hyderabad
67. Fukuoka
68. Guayaquil
*69. Bangalore
70. Oslo
*71. Los Angeles
72. Beijing Capital
73. Stockholm Arlanda
*74. New York JFK
75. Chengdu
76. Adelaide
*77. Minneapolis St.Paul
*78. Phoenix
79. Porto
80. Moscow Domodedovo
*81. Boston Logan
*82. Rome Fiumicino
83. Malta
84. Dublin
*85. Houston Hobby
86. Hanoi Noi Bai
87. Abu Dhabi
88. Bahrain
89. Budapest
90. Halifax
91. Warsaw
*92. Detroit Metropolitan
*93. Nice
94. Mauritius
95. Luxembourg
*96. Chicago O’Hare
97. Prague
98. Birmingham
99. Changsha
100. Billund
Source: Skytrax World Airport Awards (and asterisks indicate that I’ve been through them myself, some admittedly a while back)
Some comments:
- I’m told that anyone who has been through the top 10 airports with any frequency (e.g. Mr. Free Market) will be unsurprised by those rankings. I’m only surprised by Munich’s #7 ranking — I found it quite ordinary, but it’s been over a decade since I was there so maybe it’s improved.
- Excluding JFK, most of the U.S. “international” airports aren’t really that — they handle way more domestic- than international flights, so they’re light on amenities and shopping (compared to Heathrow and Singapore, for example, where international flights comprise probably 90% of the total and long waits for connecting flights are the norm).
- The numbers are not weighted by airport size or traffic, which is why some of the Third World airports (e.g. India’s) are ranked where they are.
- I’m amazed that JFK is ranked as high as it is. For all its pretensions to being a world-class city, New York’s Kennedy and LaGuardia are Third World airports — in fact, they’re worse than that — and not one person I’ve ever spoken to (including New Yorkers) has ever taken issue with me on that comment.
- Unless Bangalore has been rebuilt since I’ve been there, I cannot believe its ranking. Ditto Johannesburg’s O.R. Tambo, which is a nightmare, and Charles De Gaulle in Paris. All of these have set some kind of record for staff indifference to passengers’ needs.